Bitrix24Care

Difference between Cloud and On-Premise versions

Bitrix24 comes in two versions: Cloud and On-premise. The Cloud version allows you to start working immediately, while the On-premise version needs to be installed on your company's servers. Each version has its own unique features and limitations.


Bitrix24 Cloud version

The Cloud version doesn't need to be installed on your servers. Start using Bitrix24 right after you sign up and create an account. Choose the tools for your team and invite colleagues.

No complex setup required. You can set up Bitrix24 on your own by creating sales pipelines in CRM and handling site requests. No programming skills are needed to create a site in Bitrix24.

Accessible worldwide. All you need is internet connection.

Scalable to fit any business size. As your team grows, add new employees and select an appropriate plan to continue working without extra setup.

Automatic updates. There's no need to track or manage version updates. Bitrix24 accounts automatically receive updates and new tools.

Data security. Your data is stored in secure data centers, ensuring a high level of protection.


Bitrix24 On-premise version

The On-premise version requires a license. It needs to be installed on your server, keeping your data in-house. You can configure the system through the control panel.

With a license purchase, you get technical support and updates for a year. To keep using Bitrix24, you'll need to renew the license annually.

Confidentiality. Take full control of the system: set user and group access permissions, encrypt your data, and manage backups.

Customization flexibility. With open-source code, you can adjust Bitrix24 to your needs, like modifying the interface. Apply the changes using modules or through PHP and JavaScript — no extra apps needed.

Integration. Easily integrate with internal company systems, third-party products, and modules. It also supports AD/LDAP integration.


Comparison of Cloud and On-premise versions

Bitrix24 Cloud Bitrix24 On-premise
Renewal terms Subscription options for 1 or 12 months Subscription license with renewal
Free version The Free plan is available with no time limits but limited features Free 30-day trial version
Number of users Free plan: unlimited users. Commercial plans: range from 5 to 10,000 users, depending on the plan. Business edition: for 50, 100, 250, or 500 users.
Enterprise edition: expandable for every 1,000 users.
Installation No installation required; use Bitrix24 directly in a browser Requires installation on a server
Bitrix24 Support Available with commercial plans Available
Data storage Depends on your plan Unlimited, depending on the server capacity
Custom logo and domain name Depends on your plan No limits
Code and API REST API REST API, Bitrix API, D7 API
Access permissions Depends on your plan Flexible user settings
Security SSL, WAF Customizable security; full back-end access
Multiple divisions Branch network available with the Enterprise plan Available in the Enterprise edition

How to choose the right version

Bitrix24 Cloud version is ideal for companies that prioritize easy setup and low IT costs, such as startups and small businesses that need to get started quickly. A subscription is required to renew the plan.

Bitrix24 On-premise version is best for large companies that need a secure environment for data storage and integration with internal systems. This version requires costs for equipment, license purchase, and IT support.

The cost of the Cloud version depends on the tools you choose — the more tools, the higher the price. For the On-premise version, the price is based on the number of users.

Learn more about the Cloud plans and On-premise editions on our site.
Bitrix24 Cloud plans
Bitrix24 On-premise editions

If you have any questions, you can contact our partners.
Bitrix24 Partners


In brief

  • Bitrix24 comes in two versions: Cloud and On-premise. The Cloud version allows you to start working immediately, while the On-premise version needs to be installed on your company's servers.

  • With the Cloud version, you can work from anywhere, set it up yourself, and your data is stored in secure data centers.

  • With the On-premise version, you manage and configure it through the control panel, and your data is stored on your company's servers.

  • Bitrix24 Cloud version is ideal for companies that prioritize easy setup and low IT costs. A subscription is required to renew the plan.

  • Bitrix24 On-premise version is best for large companies that need a closed environment. A license must be purchased and renewed annually to receive updates and technical support.

  • The cost of the Cloud version depends on the tools you choose — the more tools, the higher the price. For the On-premise version, the price is based on the number of users.

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