Bitrix24 is an online workspace with tools for running your company and managing daily operations.

• Collaboration
• Messenger
• Tasks and Projects
• CRM
• Automation
• Sites and Stores
• CoPilot
• Mobile app

Collaboration

Use Collaboration to share files, discuss work, and edit documents together.

• Feed: A company social network. Share updates, recognize colleagues, and run polls.
• Calendar: Plan meetings with personal and company calendars.
• Documents: Edit files with your team in real time.
• Drive: Store and access company files in one place.

Feed in Bitrix24
My calendar
Bitrix24 Drive

Messenger

Messenger includes chat, video calls, and channels built into your workflows.

• Chat is private to your company. No external users or spam.
• Use Bitrix24 Sync for video calls. Start calls from tasks, events, or chats.
• Use channels to share updates and connect teams around topics.

Bitrix24 M1 chat
Bitrix24 Sync
Bitrix24 Channels: a new format for company communications

CRM

Use CRM to manage customer communication and track sales activity.

• Automate sales: Assign leads, send messages, record calls, create invoices, and generate reports.
• Store data: Keep contacts and deals in one place. Track sources and purchase history.
• Analyze performance: Monitor sales metrics and build reports.

CRM overview
CRM modes

Tasks and projects

Manage work using different views and methods.

• Switch between List, Deadline, Planner, Calendar, and Gantt views.
• Use Scrum for agile workflows.
• Use Flows to group tasks and track team workload.

Bitrix24 SCRUM Guide

To collect tasks in one place and monitor employee workload, you can use Flows.

Tasks in Bitrix24
Bitrix24 Flows: Get started

Automation

Use Automation to streamline processes and reduce manual work.

• Automate routine workflows like request handling and approvals.
• Reduce errors by using predefined rules and triggers.

Create automation rules and triggers
Workflows: new interface and features

Sites and stores

Create websites and online stores.

• Set up online payments.
• Connect analytics to track user behavior.

Sites and stores in Bitrix24

CoPilot

CoPilot is an AI assistant for daily work.

• Analyze calls and fill in CRM fields automatically.
• Edit and translate text, or adjust tone and style.
• Turn comments into structured tasks and checklists.
• Chat with CoPilot and assign it roles.

CoPilot, your personal assistant with AI

Mobile app

Use the mobile app to manage work from anywhere.

Available tools include:

• CRM
• Messenger and Channels
• Tasks and Calendar
• Feed
• Workflows
• Inventory Management
• Knowledge base
• Employee directory

Download the app from the App Store or Google Play.

Download in App Store
Download in Google Play