Bitrix24 Cloud version
Cloud technologies are very popular at the moment, they provide flexible data management, and 24/7 access from anywhere where you can get connected to the Internet. Bitrix24 Cloud version could be an optimal solution if you have 1-100 employees. Selected commercial subscriptions provide an unlimited number of user accounts for both the intranet (employees and management) and the extranet (partners and clients). If you eventually need a higher level of product customization, corporate branding and/or integration with other enterprise software, you can migrate your Bitrix24 Cloud account to the Self-Hosted version at any point.
Bitrix24 Self-hosted (On premise) version
There are several instances when on premise Bitrix24 editions have to be used instead of cloud - when law requires that data has to be stored in a specific location, when you need source code access, when you need Bitrix24 tools that aren't available in cloud or when you don't want to use cloud services due to internal policies. Feature-wise, the Self-hosted version includes more tools and modules compared to the Cloud version.
- Unlike the Cloud version, Bitrix24 Self-hosted version is fully customizable (in the front-end of the product you can change logo, color scheme, layout, menu structure, page content, add or remove gadgets, modify CRM menu and fields, etc.). The Self-hosted version can be hosted on a remote web server of your choice, or deployed on a local network (even with no or limited access to the Internet).
- Bitrix24 Self-hosted version is a PHP based product. If compatible, you can integrate 3rd party add-ons, gadgets and modules. AD / LDAP integration is also supported. The source code availability of the Self-hosted version adds up to more customization flexibility and integration options.
- The top edition of the Self-hosted version also features special modules, such as Web Cluster (helps you balance server load and provides additional scalability tools), and Multi Department feature (allows for creating multiple intranets within a single intranet; usually required by companies having a number of subsidiaries or branches that need individual Activity Streams and Department structures).
Pricing & Licensing
Cloud |
Self-hosted |
"Pay-as-you-go" subscription options |
Subscription license |
Bitrix24 Cloud is SaaS (software as a service), licensed on a subscription basis |
Subscription license for 12 months with mandatory renewal |
Free plan with unlimited number of users is available. |
Licenses are available for packages of 50-100-250-500 users, as well as an extension for the Enterprise license for every 1000 users. |
Installation & Deployment
Cloud |
Self-hosted |
Quick start, no installation or ongoing maintenance |
Installation and deployment on a web server of your choice |
Instant web browser or mobile app access |
Requires corresponding hardware and software infrastructure |
Online storage space limit is set according to the subscription option |
Unlimited disk storage space (depends on your hosting provider's capacity and plans) |
Product Customization
Cloud |
Self-hosted |
Custom logo (available in selected subscriptions) |
Custom logo |
Custom domain name (available in selected subscriptions) |
Custom domain name |
REST API |
REST API, API |
n/a |
Custom authorization page (welcome page) |
n/a |
Custom color schemes and templates (CSS, HTML, PHP, Javascript) |
n/a |
Custom layouts, custom menus |
n/a |
Full source code availability |
n/a |
Full front-end access |
n/a |
Full back-end access |
n/a |
Complete module, structure, and contents management |
n/a |
Advanced set of administrative tools |
Only 18 localization languages available |
Localization tools (product can be translated into any language) |
Enterprise Level Integration
Cloud |
Self-hosted |
Pre-set access rights and permissions |
Flexible access rights and permissions for User Groups and individual users |
n/a |
LDAP / Active Directory |
n/a |
NTLM authentication / SSO |
n/a |
MS Exchange (Calendars) |
n/a |
MS SharePoint (Lists) |
Back-Ups
Cloud |
Self-hosted |
Automatic daily back-ups for Cloud accounts |
Manually scheduled backups |
Back-up restore procedure (available only with a commercial subscription) |
Cloud storage option for backups |
n/a |
Built-in back-up / restore tools |
Security & Safety
Cloud |
Self-hosted |
Accessible only through SSL-protocol |
Security measures and access procedures can be adjusted manually |
Proactive filter WAF (Web Application Firewall) |
Proactive filter WAF (Web Application Firewall) |
Several independent data centers providing 24/7 online service availability |
n/a |
n/a |
Built-in security tools with a full access at the back-end of your product copy |
Product Features & Tools
Cloud |
Self-hosted |
Set of features defined by subscription plan |
Set of features defined by product edition |
n/a |
Additional HelpDesk tools |
n/a |
Additional e-Learning tools |
n/a |
Additional CMS tools |
n/a |
Additional security tools |
n/a |
Additional scalability tools |
Mobile & Desktop Apps
Cloud |
Self-hosted |
Free Mobile App |
Free Mobile App (with a partial front-end custom view support) |
Free Desktop App |
Free Desktop App |
- Basic hardware assets (workstation / laptop / mobile device that can provide access to the Web);
- Internet access (various options provided by ISPs or mobile carriers);
- Monthly (semiannual or annual) fees for a Bitrix24 subscription option;
- Additional training and maintenance may be involved (usually paid services provided by a Bitrix Partner).
- Hardware and software for local networks (ranges from $ 2,990 and up);
- Hosting services for remote installation;
- Commercial license key for a Bitrix24 Self-hosted version + additional user licenses (if more than 25 users are required);
- Salary for outsourced or in-house IT-staff for project implementation and maintenance (depends on many factors; can be a one-time payment for a turn-key intranet solution developed by a Bitrix Partner, or can involve hourly payments for the services provided by IT-specialists).
Bitrix24 Cloud and Self-hosted versions are priced and licenses using different models, hence each product version is associated with different costs. Here’s how those costs are considered from the point of view of the end-user:
Costs associated with Bitrix24 Cloud version:
Costs associated with Bitrix24 Self-hosted version: