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Before using Bitrix24 cloud account and all services provided inside your Bitrix24 instance, you must read and accept the Terms of Service, including:

Before placing an order for a commercial subscription, we recommend that you activate a free 30-day demo  for your cloud account.

If you wish to migrate your Bitrix24 Cloud account to an On-Premise product copy, you’ll need to read and accepts the End User License Agreement for Bitrix24 On-Premise version.

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Access to technical support specialists requires commercial plan subscription and is not available to free account users. Free accounts are limited to self-support resources such as product manuals, helpdesk articles, video tutorials, and free webinars. Technical assistance, training, setup, customization and other value added services can also be purchased directly from local Bitrix24 partners