Notes are a personal chat in Bitrix24 visible only to you. Use it to jot down important information, save messages, or store files. Keep important information at your fingertips and you won't get lost it among work chats.

Find notes

Notes are available in Bitrix24 on both desktop and mobile apps.

Web version

Mobile app

1. Open Messenger.
2. Enter "Notes" in the search bar.
3. Open the chat. To keep it easily accessible, right-click on the chat name area and select Pin.

1. Open Messenger and tap the magnifying glass.
2. Type "Notes" in the search bar.

Pin notes to keep them from getting lost in the chat list:

1. Find Notes manually in the chat list.
2. Swipe the chat to the right and tap Pin.

Save and find information in notes

You can save:

• Text. Write a message manually like in a chat.
• Files. Attach documents, images, or videos.
• Messages from other chats. Forward the necessary information to save it for yourself.

Search for text messages:

1. Tap the magnifying glass.
2. Enter a word or a phrase from the message in the search bar.
3. Tap the fragment that appears in the sidebar to go to the message.

To quickly find documents, media files, and links, use the chat sidebar.

Web version

Mobile app

Click the sidebar icon to view:

• Favorite messages
• Links from messages
• Media and files

If a note is no longer needed, you can delete it.

1. Click the dots next to the message.
2. Select Delete.

Tap the chat name to open the sidebar and view:

• Documents
• Links

To delete an unnecessary message from Notes, press and hold it, then select Delete.