There are two common reasons for issues with logging in using social networks:

1. You have multiple accounts on one social network

You might have several accounts on one social network, like multiple Facebook accounts. One account is connected to your Bitrix24 account, and the other is not.

In this case, try logging in with the other account.

2. One social network account is linked to multiple Bitrix24 Network accounts

You may have connected your social network account (e.g., Facebook) to more than one Bitrix24 Network account.

In this case, social login works only for the Bitrix24 Network account that was connected last. Here's a simple guide on fixing this issue:

1. Log in to your Bitrix24 Network account using the social network account.



2. Disconnect the social network account.



3. Log out from this Bitrix24 Network account.

4. Log back in using the social network account.