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Bitrix24 Support


Administrators can contact Bitrix24 Support straight from the Bitrix24 Messenger and get prompt & knowledgable assistance.

Just open Bitrix24 Messenger > type Support into the search bar > send your message.

If you type Support into the search bar and don't get any results, make sure that you are an administrator of your Bitrix24 account.

  • Only administrators can send messages to Bitrix24 Support.
  • Bitrix24 Support chat is available to commercial plans subscribers only.

If you need help with selecting the optimal Bitrix24 subscription plan, you can select a Bitrix24 Partner closest to your location. If you cannot find the right Bitrix24 Partner, feel free to send us a message at

If you send a message using a website widget on a Bitrix24 partner's website, you send it to Bitrix24 partner's support, not to Bitrix24 Support.
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