Tools
Pricing
Solutions
Partners
Apps
Blog
Read FAQ
NEW
Bitrix24 Support
Registration and Authentication
How to start
My Profile
Feed
Chats and Calls
Calendar
Bitrix24.Docs
Bitrix24.Drive
Bitrix24.Mail
Workgroups
Tasks and Projects
CRM
CoPilot - AI in Bitrix24
Contact Center
Sales Center
CRM Analytics (beta)
BI Builder
Sales Intelligence
Inventory Management
Marketing
Sites
Online Store (beta)
CRM + Online Store
CRM Store (beta)
Bitrix24.Sign
Company
Knowledge base (beta)
Automation
Workflows
Telephony
Market
Subscription
Settings
Enterprise
Mobile App
Desktop App
General questions
Bitrix24 On-Premise
Start for free
Log In
Your Bitrix24
Authorize to enter
your company's Bitrix24.
Enter
Don't have Bitrix24 yet?
Create your Bitrix24 now

Bitrix24Care

Bitrix24Care
Chats and Calls
Calls

Recommended browser for video calls

Stacy Smith
Author: Stacy Smith
Last update: February 21, 2023.

In Bitrix24, you can perform video calls and take part in video conferencing in your browser as well as in the Bitrix24 Desktop app.

Supported browsers

We can guarantee the correct functioning of video calls and video conferencing in the browser:

In other browsers, the correct functioning of video calls and video conferencing is possible, but is not guaranteed. The list of supported browsers will be expanded.

Bitrix24 Desktop app

For the correct functioning of video calls and video conferences, use the Bitrix24 Desktop app version 8.2.69 or higher.

You can download the Bitrix24 Desktop app on our website. There are versions available for macOS 10.10 and higher, Windows 7 SP1 and higher, and .MSI software installation package for system administrators.

Features of the Desktop app for Windows

  • If you download and install .MSI distributive for Windows, please install the Dokan driver to be able to use the elastic drive.

    If you get the error message saying that you don't have the KB3033929 update installed when installing the Dokan driver, please download this Windows 7 security update: Windows 7 SP1 x86 or Windows 7 SP1 x64.

  • Bitrix24 Desktop app for Windows XP is no longer supported.
Every time you launch the desktop app, it automatically checks if there are new versions available. You can also do that manually.
Was this information helpful?
Integration specialist assistance
That's not what I'm looking for
Complicated and incomprehensible text
The information is outdated
It's too short. I need more information
I don't like the way this tool works
Go to Bitrix24
Don't have an account? Create for free
Related articles
Screen sharing Record a video call Meeting brief and document creation in Bitrix24 calls HD Video calls in Bitrix24 Desktop app Technical requirements for video calls Video calls in Bitrix24 Mobile app Customize background image in video calls HD Video Conferencing Zoom integration in Bitrix24 Fixing the possible problems with video conferencing
Bitrix24
Support
Resources
On-premise
Apps
Partners
You can find the Bitrix24 Cloud and Self-Hosted Service Level Agreement here.
© 2024 Bitrix24
Privacy Overview

Cookies: This website uses cookies for analytical and technical reasons. ‘Analytical Cookies’ are inserted by Google Analytics to help us understand which countries our visitors come from, which pages they visit and what actions they take on this site. ‘Strictly Necessary Cookies’, as the name implies, are a type of cookies that are required for proper functioning of certain features of this website, such as the ability to use live chat. Disabling these cookies will disable access to those features and degrade your website experience.

Cookies of both types can be enabled or disabled within this plugin.

Cookie Settings
Cookie Policy

More information about our Cookie Policy

We use cookies to enhance your browsing experience - Find out more. By continuing to browse this site you are agreeing to our use of cookies. Change your cookie settings.
Got it