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Is Bitrix24 Cloud a free service?

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Yes and no. Bitrix24 Cloud is available in 4 subscriptions plans - Free (no fees), Plus (paid), Standard (paid) and Professional (paid). There are no fees - explicit or hidden - when using the Free subscription plan.


There are no additional or hidden fees for commercial plans, which means there will be no charges above your monthly payments if you use Bitrix24 with Plus, Standard or Professional subscription plans.

There are, however, optional payments for your free or commercial subscription plans (e.g. VOIP / web telephony credits, SIP-connectors, additional online storage). Please see our plans and tariffs page.


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Access to technical support specialists requires commercial plan subscription and is not available to free account users. Free accounts are limited to self-support resources such as product manuals, helpdesk articles, video tutorials, and free webinars. Technical assistance, training, setup, customization and other value added services can also be purchased directly from local Bitrix24 partners