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Bitrix24 On-Premise

Bitrix24Care

Log in to Bitrix24 on your computer using QR code

In Bitrix24, you can use a QR code to authorize in a browser or the Bitrix24 Desktop app. Note that you need to be logged in to your Bitrix24 mobile app when scanning a QR code. Follow the steps below to get authorized in your account.


Step 1. Open the QR code on your computer

First, you need to access the QR code on the login page on your computer.

In a browser
In the Desktop app

There are two ways to do that in a browser:

  • Go to bitrix24.net and click Log in with QR code.

  • Go to bitrix24.com, click Log in in the top right corner, and then click the QR code icon.

After that, you will be redirected to the page with a QR code.

Launch the Bitrix24 Desktop app and select QR login on the login page.

Use the Bitrix24 Desktop app version 13 or higher to access this option.

Specify your Bitrix24 account address in the special field. Then click Continue.

The QR code will appear in the pop-up window.


Step 2. Scan the QR code with your smartphone

Then open the Bitrix24 mobile app and do the following:

  1. Navigate to the Menu.

  2. Select Open web version.

  3. Tap the Scan QR code button.

  4. Scan the QR code from the monitor screen.

Ensure that you grant the Bitrix24 mobile app permissions to access your camera. Otherwise, the app will show a white screen in this section.

If there are no Google services on your mobile device, there may be some limitations in the Bitrix24 mobile app.

Step 3. Enter a one-time password on your computer

If two-step authentication is enabled in your Bitrix24, you will need to enter a one-time code after scanning the QR code. If you don't use this option, this step will be skipped.

Learn how to secure your Bitrix24 account


Done! Your Bitrix24 account will open in the web version.


Enable QR code authentication in Bitrix24 On-Premise version

To enable the authentication with QR code option in Bitrix24 On-Premise version, you need to make some settings.

  1. Go to the Settings section and select System settings.

  2. In the Module Settings, select Main module.

  3. Open the Authentication tab.

  4. Put a tick next to the Enable QR code authentication option.

To use the QR code authentication option, make sure to update the modules and their dependencies to the following versions or higher:

  • main 21.800.0
  • pull 21.300.0
  • crm 21.1000.0
  • calendar 21.500.0
  • intranet 21.1000.0
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