A chatbot is a virtual assistant that handles simple tasks. For example, it can send reminders, answer questions, or find information on request.
You can browse available chatbots in the Bitrix24 Market. Use the search bar to explore options.
In this article:
Install a chatbot from the Market
Follow these steps:
- Open the left menu and click Applications.
- Select Market.
- Use the search bar to find a chatbot.
- Open the app page.
- Click Install.
- Review and accept the terms and conditions.
To start using the chatbot:
- Go to Messenger.
- Open the Chats section.
- Find your new chatbot in the list.
Create your own chatbot
You can build a custom chatbot and connect it to Bitrix24 using the REST API. If you prefer not to build it yourself, contact a certified Bitrix24 partner for help.
Bitrix24 REST API: Create a chatbot
Bitrix24 Partners
In brief
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A chatbot is a virtual assistant that handles simple tasks like reminders, answers, and search.
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You can find many chatbots in the Bitrix24 Market.
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Only Bitrix24 administrators can install or remove chatbots.
