Bitrix24Care

Log in to your Bitrix24 account by QR code

There are several ways to log in to Bitrix24 account:

  • by phone number or email
  • via social networks
  • by QR code using Bitrix24 mobile app

We will tell you how to log in by QR code. This method is convenient if you usually work in Bitrix24 mobile app and want to quickly log in via browser or Bitrix24 Messenger.

To log in to Bitrix24 by QR code, you should be authorized in the mobile application.

If two-factor authentication is enabled in Bitrix24, you need to enter a one-time code after scanning the QR code.

Enable two-step authentication for Bitrix24 login

You will learn how to:


Authorize on a computer

Click Log in with QR code on the Bitrix24 authorization page. A page with a QR code will open, which should be scanned with a smartphone camera or via Bitrix24 mobile application.

Bitrix24 authorization page


Use a smartphone camera.

  1. Scan the QR code with your smartphone camera.
  2. Click the Bitrix24 link. The Bitrix24 mobile application will automatically open.
  3. If two-factor authentication is enabled, enter the code. After that, you will be authorized in Bitrix24 in the browser.

Via the mobile app.

  1. Tap on your photo in the upper left corner.
  2. Select Open web version - Scan QR Code.
  3. Scan the QR code with a smartphone camera. If two-factor authentication is enabled, enter the code. After that you will be automatically authorized in Bitrix24 on your computer.

Via social networks

For QR code authorization, Bitrix24 Messenger should be 13 or later version.
Update Bitrix24 Messenger
  1. Click QR login.
  2. Enter the Bitrix24 address you want to log in to.
  3. Click Continue.

Further actions depend on the method of scanning the QR code: through a smartphone camera or via Bitrix24 mobile app.


Enable QR code authentication in Bitrix24 On-premise version

To enable the authentication with QR code option in Bitrix24 On-premise version, you need to make some settings.

  1. Go to the Settings section and select System settings.

  2. In the Module Settings, select Main module.

  3. Open the Authentication tab.

  4. Put a tick next to the Enable QR code authentication option.

To use the QR code authentication option, make sure to update the modules and their dependencies to the following versions or higher:

  • main — 24.100.100,
  • pull — 24.500.300,
  • crm — 24.600.100,
  • calendar — 24.250.0,
  • intranet — 24.900.50,
  • mobile — 23.700.0.

    In brief:

  • Authorization by QR code is convenient if you usually work in Bitrix24 mobile application and want to quickly log in via browser or Bitrix24 Messenger.

  • To log in to Bitrix24 by QR code, you should be logged in to the mobile app.

  • You can scan a QR code with your smartphone camera or via the Bitrix24 mobile app.

  • If two-factor authentication is enabled in Bitrix24, you should enter a one-time code after scanning the QR code.

  • To allow employees to authorize by QR code in the Bitrix24 on-Premise version, the administrator should enable this option in the settings.

Related articles:

Was this information helpful?
Integration specialist assistance
That's not what I'm looking for
Complicated and incomprehensible text
The information is outdated
It's too short. I need more information
I don't like the way this tool works
Go to Bitrix24
Don't have an account? Create for free
Related articles
Enable two-step authentication for Bitrix24 login Log in to Bitrix24 mobile app Log in to mobile Bitrix24 using QR code Update two-step authentication on a new mobile phone Log in to Bitrix24 Network profile What is the difference between Bitrix24 account and Bitrix24 Network profile Login error in Bitrix24 mobile app on Android Log in to Bitrix24 Messenger