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Place CRM form on Bitrix24 site

CRM forms are placed on the website to collect customer contact information. The client can also register for an event, place an order in an online store or book a service. CRM form is an important component of websites and help to attract new customers.

You can place a CRM form on a website created in Bitrix24 or another CMS.

Place CRM form on the website created not in Bitrix24


CRM form on site page

  1. Go to the Sites and stores section and select a site.
  2. Open the site page in the edit mode.
  3. Select the location where the form will be placed and click Add block.
  4. Find a CRM form block and select the template.

Configure CRM form settings and design or select a pre-created CRM form.

  1. Click the Edit button > Edit block.
  2. Click Edit block.
  3. Select the form and its design.

    CRM form design

  4. Save changes.

CRM form in widget

Widget is a tool for website visitors to communicate with the company. You can place there not only different messengers and online chat, but also a CRM form.

  1. Go to the CRM > Sales > Sales channels > Website widget.
  2. Select the CRM form and click Edit to open the widget settings.
  3. Enable the CRM form.
  4. Come back to the Sites and stores section. Click Configure site in the menu.
  5. Select the CRM form widget in the settings.

In brief

  • CRM forms are placed on the website to collect customer contact information.

  • Go to the Sites and stores section and select a site.

  • Open the site page in the edit mode.

  • Select the location where the form will be placed and click Add block.

  • Find a CRM form block and select the template.
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