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Firewall configuration

Author: Stacy Smith

Last update: October 10, 2024.

Some organizations may restrict Internet access due to security reasons. In this case, the firewall controls the incoming and outgoing network traffic based on predetermined security rules. In order to to be able to work with your Bitrix24 account, please make sure you have the following addresses allowed in your firewall:

*.bitrix24.com
*.bitrix24.net (Bitrix24.Network, authorization)

International domains:

*.bitrix24.de (Germany)
*.bitrix24.es (Spanish speaking countries)
*.bitrix24.com.br (Portuguese speaking countries)
*.bitrix24.cn (China)
*.bitrix24.in (India)
*.bitrix24.eu (Europe)
*.bitrix24.fr (France)
*.bitrix24.it (Italy)
*.bitrix24.pl (Poland)
*.bitrix24.id (Indonesia)
*.bitrix24.com.tr (Turkey)
*.bitrix24.jp (Japan)
*.bitrix24.vn (Vietnam)

Please note that the following addresses should be allowed as well in order to provide simultaneous work of such services like telephony, bots, open channels, videos:

*.bitrix.info
*.cloudfront.net

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Firewall configuration