Bitrix24 & Twilio integration is now available. Send sms messages to your clients directly form your Bitrix24 CRM! You can configure your Twilio account & Bitrix24 CRM integration at CRM > Settings > Integration page. Here is how:
Create A New Twilio Account
First, you need to create a new account at Twilio.com (in case you don't have one already):
- Fill the Sign up form:
- Verify your phone number (if needed):
- You will be redirected to Twilio console, where you can get a new twilio phone number:
- You will see your new twilio phone number in a pop-up window:
- Go to Programmable SMS > Settings > Geo Permissions and select locations you're going to send sms to:
- Navigate to twilio Console Dashboard and copy your ACCOUNT SID & AUTH TOKEN:
Configure Bitrix24 CRM & Twilio Integration
Go to your Bitrix24 account > CRM > Settings > Integration > Twilio:
- At Configure Twilio Parameters page enter your Twilio SID & Token:
- After the integration has been successfully established you can start sending sms messages right form your Bitrix24 CRM:
Send SMS From Bitrix24
To send messages from Bitrix24, open client's profile & go to SMS section, enter messages text & click Send:
In case you have several Twilio numbers connected to Bitrix24 CRM, you will be able to choose the number from which sms will be sent.
Click on Settings icon & select Reset Settings:
