Bitrix24Care

Bitrix24 & Twilio integration is now available. Send sms messages to your clients directly form your Bitrix24 CRM! You can configure your Twilio account & Bitrix24 CRM integration at CRM > Settings > Integration page. Here is how:

Create A New Twilio Account

  First, you need to create a new account at Twilio.com (in case you don't have one already):

• Fill the Sign up form:

• Verify your phone number (if needed):

• You will be redirected to Twilio console, where you can get a new twilio phone number:

• You will see your new twilio phone number in a pop-up window: 

• Go to Programmable SMS > Settings > Geo Permissions and select locations you're going to send sms to:

• Navigate to twilio Console Dashboard and copy your ACCOUNT SID & AUTH TOKEN:

Configure Bitrix24 CRM & Twilio Integration

Go to your Bitrix24 account > CRM > Settings > Integration > Twilio:

• At Configure Twilio Parameters page enter your Twilio SID & Token:

• After the integration has been successfully established you can start sending sms messages right form your Bitrix24 CRM:

Send SMS From Bitrix24

To send messages from Bitrix24, open client's profile & go to SMS section, enter messages text & click Send:





In case you have several Twilio numbers connected to Bitrix24 CRM, you will be able to choose the number from which sms will be sent.