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Bitrix24Care

Invite Bitrix24 Partner

There are lots of tools and features in Bitrix24, so it's sometimes hard to figure out how to configure your Bitrix24. In these cases, you can invite certified Bitrix24 Partners to your Bitrix24 Account. Inviting Bitrix24 Partner is a safe and easy way to have someone implement Bitrix24 for you while you can concentrate on your business.

How it works

  1. You request Bitrix24 implementation in the Bitrix24 Partners section. You can contact your local partner directly or send a request to partners@bitrix24.com.
  2. You discuss all the details with Bitrix24 Partner, sign the contract and Partner gives you an email address you need to send the invitation to.
  3. Then you invite Bitrix24 Partner to your Bitrix24 Account.
  4. We check that the entered email address belongs to Bitrix24 Partner. Only after that, this Partner can start working on your Bitrix24 Account.

You can also grant Bitrix24 Partner access permissions to an existing user of your Bitrix24. In this case, we also check if this user is a registered and certified Bitrix24 Partner.

Features of Bitrix24 Partner as a user of your Bitrix24 Account:
  • Has administrative rights.
  • Two-factor authorization.
  • Cannot give administrative rights to other users, cannot dismiss other administrators or edit their profiles.
  • Can change a company structure: invite, edit, and dismiss employees of Bitrix24.
  • Is not counted as a business tools user or account administrator.
  • There can be a total of 10 active partners in Bitrix24, but they should all belong to the same account.
  • Cannot invite partners from different accounts.
  • If the 11th partner is invited, it will be suggested to dismiss somebody from existing ones. Then another partner will be added.
  • Can be invited only to Bitrix24 Cloud account.
  • If a user has been dismissed, you can hire him/her back and grant Bitrix24 Partner access permissions.
  • Bitrix24 Partner invited to your account is not bound to a certain domain zone. If you migrate to the other domain zone, Bitrix24 Partner is not dismissed.
  • If a Bitrix24 Partner sends a message to Bitrix24 Support from a client's Free account or uses the account with an NFR license to ask a question about the Free plan account, Bitrix24 Partner will get a consultation only. Such an inquiry won't be processed by Bitrix24 Technical Support specialists.

There is a special mark Partner next to Bitrix24 Partner in the Employees list.

How to try any Bitrix24 plan?

Bitrix24 Account administrator can activate a free 15-day trial with Professional plan.

If you need to try any other plan, contact a Bitrix24 Partner. Bitrix24 Partners can activate the free 15-day trial with any plan you want.

If you're sure that you're a certified Bitrix24 Partner, but don't have an option to activate a free trial for your clients:
  • Make sure that a client uses the Free plan;
  • Make sure that a 15-day trial hasn't been already activated by a partner. Partners can activate 15-day trial only once per client.

How to dismiss Bitrix24 Partner

When Bitrix24 Partner finished his job, you can dismiss him in the usual way.

If you need help again, you can hire this Partner back to your Bitrix24. To do that, go to the Employees section > apply the Dismissed persons filter.

Presently you can only invite Bitrix partner with Gold or Silver partner status.
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