Bitrix24 On-Premise with an expired maintenance subscription


Technical support and consultations are available to active license key holders only.

After the expiration of the Bitrix24 On-Premise license key, you can use the account, but with some limits.

The information below is relevant for you if you have not switched your Bitrix24 On-Premise license to a subscription model.

Functions NOT available after maintenance subscription expiration:

Main module (main)

  • Product updates in the administrative interface;
  • Obtaining new distribution versions with a license key;
  • Using Bitrix24.Market (installing cloud applications and On-Premise modules);
  • Sites24 - there is access to previously published sites, but you can not publish a new one or a site after editing.


  • Access to REST methods and events.
  • Using apps installed from Bitrix24.Market is terminated.

Telephony (voximplant)

  • Telephony services;
  • SIP Connector;
  • Purchase of Telephony credits.

CRM (crm)

  • Facebook Lead Ads connection.

Open Channels (imopenlines)

  • Access to Open Channels (Viber, Facebook, etc.), excluding Website Bitrix24 Live Chat.

Push and Pull (pull)

  • Push and Pull cloud server will be disabled. You can configure local Push and Pull server using VMBitrix.

Bitrix24 Chat Bots (imbot)

  • Support of all chat bots (including the default bots: Mia, Marta).

Email Marketing (sender)

  • Creating advertising audiences (Google AdWords, Facebook Ads, etc.).

Bitrix Cloud Service (bitrixcloud)

  • Site Monitor;
  • Cloud Backup.

e-Store (sale)

  • Delivery services.

File Converter (transformer)

  • File Converter service, including documents generator (documents in CRM).


  • Service for viewing and editing documents in Bitrix24.Docs.

Machine learning (ml)

  • Leads and deals success probability scoring (CRM scoring).

All the other modules will keep on working normally.

If your license key is expired, the license key verification result page will show links to add the required services to the shopping cart, and the period within which an extension coupon must be activated (if applicable).

You can verify your license key here - Bitrix24 Store.

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