Technical support and consultations are available only to customers with an active license key.

If your Bitrix24 On-Premise maintenance subscription has expired, your account will continue to work with some limitations.

Features unavailable after maintenance subscription expiration

Main module (main)

• Product updates in the admin area
• Downloading new product versions using a license key
• Using Bitrix24.Market (installing cloud apps and On-Premise modules)

API and REST API

• Access to REST methods and events
• Using apps installed from Bitrix24.Market

Telephony (voximplant)

• Telephony services, including the SIP connector

CRM (crm)

• Facebook Lead Ads connection

Landings (landing)

• Publishing or republishing websites and pages
• Publishing CRM forms

Open Channels (imopenlines, imconnector)

• Access to Open Channels, such as Viber and Facebook (Bitrix24 Live Chat remains available)

Push and Pull (pull)

• Access to the cloud Push and Pull server

You can configure a local Push and Pull server using Bitrix Virtual Appliance.

Bitrix24 Chat Bots (imbot)

• Support for chat bots, including the default Mia bot

Email Marketing (sender)

• Creating advertising audiences for services such as Google Ads and Facebook Ads

Bitrix Cloud Service (bitrixcloud)

• Site Monitor
• Cloud Backup

e-Store (sale)

• Delivery services

File Converter (transformer)

• File Converter service, including CRM document generator

Drive

• Viewing and editing documents in Bitrix24.Docs

Machine learning (ml)

• Lead and deal success probability scoring in CRM

All other modules continue to work without changes.