The Personal area is a section of the online store where customers can manage their orders and account details.

Customers can:

• View current and past orders
• Check delivery status
• Update personal information
• Change their password
• Manage saved profiles
• View products in the shopping cart
• Manage product subscriptions

In the Current orders section, customers can:

• Track order and delivery status
• Change the payment method
• Pay for an order
• Cancel an order
• Repeat a previous order

The Personal account is a customer balance account. Customers can add funds in advance and use them to pay for orders.

If an order is canceled, the refund is credited back to this account.

How to create a customer account in Bitrix24

1. Go to Sites and Stores > Settings > Customers > Accounts.
2. Open the account list.
3. Click Add a new account.
4. Select a customer from the list.
5. Save the changes.

Done. The account is ready to use. The customer can now pay for orders with account funds.

In the Personal information section, customers can:

• View their personal details
• Update account information
• Set a new password

The Order history section shows all completed and canceled orders.

The Order profiles section stores customer information. One account can contain multiple profiles.

The Shopping cart section contains products the customer selected for purchase.

The Subscription section contains products the customer subscribed to.