You can remove a widget from your website anytime if you don't want it or don't need it.

Remove the website widget from the site created in Bitrix24

Go to the Sites and stores section > Sites > select a website > click the three dots button > Configure site.

Click the small arrow next to the Website widget section > select None. Don't forget to save the changes.

The website widget will be automatically removed from your website. Just reload a page to see the changes.

Remove the website widget from the site created in another CMS

If you use another CMS, you need to ask your administrator or developer of the website to remove the piece of code to remove the website widget. You can view this piece of code in CRM > Add-ons > Website Widget. Next, select the needed widget > click the Embed code button to find out which piece of the code is needed to be removed. You can find it before the  </body> tag on your webpage.

Disable the website widget

This option is suitable for both cases: when the website is created in Bitrix24 or another CMS. Disabling the website widget will remove it on all websites where it has been connected. Enabling it back will connect it again to all websites.

Go to CRM > Add-ons > Website Widget > select a website widget you want to disable > click Disable.

How to delete a widget in CRM

This action will completely delete the website widget. We don't recommend deleting widgets, as they contain information about clients who have given consent to process their personal data.

Go to CRM > Add-ons > Website Widget > select a widget you want to delete > click the cross on the right. You can delete only the widgets created by users, not the standard ones.