Bitrix24 is a collaborative workspace for teams: Chats, Calendar, Tasks, CRM, etc.

This article includes video tutorials to help you get started with Bitrix24:

Personal profile

A user profile in Bitrix24 is a personal page with contact information. For example, it helps coworkers quickly see which department a person belongs to.

Profile page

Messenger

Bitrix24 Messenger is a communication tool for your team. Employees can discuss work, share files, and create tasks and meetings from a chat.

Messenger includes public and private chats, channels, collabs, chats with CoPilot, and video conferencing. You can choose the format that fits your team best.

Bitrix24 Chat: new interface and features

Tasks

Bitrix24 Tasks help you organize team work from simple to-dos to large projects. You can track progress, manage deadlines, and assign responsibility.

Tasks in Bitrix24
New task form

CRM

Bitrix24 CRM helps you manage customer relationships and move sales faster.

• Capture leads from multiple channels, including your website, email, social networks, and messengers
• Store customer data, including contacts, communication history, documents, and unlimited deals
• Automate routine work, such as creating tasks, sending emails, generating documents, and tracking deadlines
• Analyze performance with built-in reports and key metrics

CRM overview

Email

In Bitrix24, you can send and receive email through connected services like Yahoo, Gmail, and others.

Email works across different Bitrix24 tools. You can link messages to tasks, Calendar, and CRM.

Bitrix24 Mail features

Calendar

Bitrix24 Calendar helps you plan personal and company events. You can find open time slots, invite coworkers, book meeting rooms, set reminders, and follow your company schedule.

Bitrix24 Calendar: Getting started

Drive

Bitrix24 Drive lets you store company files and employees' personal documents.

With Drive, you can:

• Store call recordings, email attachments, documents, and images
• Edit documents in real time, leave comments, and view version history
• Set access permissions for files and folders
• Sync Bitrix24 Drive with your computer

Bitrix24 Drive

AI assistant in Bitrix24

The AI assistant helps you save time on everyday work. It can:

• Write texts
• Summarize conversations
• Transcribe CRM calls
• Create tasks and generate checklists in tasks

CoPilot, your personal AI assistant