If you need a ready-to-use CRM setup for your business, a Bitrix24 Partner can send you a registration link with preset CRM settings.
After you create your Bitrix24 account using this link, you can import the solution preset:
- Go to Applications > Market.
- Open Catalog > Vertical solutions > Solution presets.
- Select the preset you want.
- Click Install.
- Accept the Terms of Use, License Agreement, and Privacy Policy, then click Install.
- Click Continue.
You will see a warning that all CRM data will be deleted.
- If you import the preset right after creating your account, you can ignore this warning.
- If you already have leads or deals, export them first. Then import the preset and restore your data.
The import may take some time. When it finishes, you will see a confirmation message.
Review the preset description before installing it. Available tools and settings depend on your Bitrix24 plan.
Fix the “Application not found (APPLICATION_NOT_FOUND)” error
This error occurs when a solution preset includes apps that are no longer available in the Bitrix24 Market.
To check if an app is still available:
- Open the archive file.
- Locate the REST_APPLICATION folder.
- Open any file inside and copy the app code.
- Paste the code into this URL:
https://www.bitrix24.com/apps/app/application_code/.
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If the app is no longer available, follow these steps:
- Delete the app from the Bitrix24 account you used for export.
- Remove all files from the “REST_APPLICATION” folder in the archive.
- Remove any unavailable apps from the archive.
You can only edit archives on Windows and Linux. On macOS, changing the contents of an archive alters its structure, which can cause issues when importing settings. To make edits properly, use Windows, Linux, or specialized archiving tools that let you edit without extracting the files.