Notifications show important new events in Bitrix24, including comments, meetings, task updates, and more. They help you stay organized and ensure you don’t miss anything.

Manage notifications for different Bitrix24 sections and tools. As an example, consider turning on CRM notifications or disabling task reminders. The notification settings may also vary for different channels. You can activate task notifications in the web version, but turn them off in the mobile app.

Managing notifications

To view your notifications, click the bell icon in the sidebar or go to Messenger > Notifications.

• Unread notifications are highlighted in yellow.
• Read notifications have a white background.

To mark all notifications as read:

1. Click Mark all as read ().
2. Confirm the action.

The notifications will stay on the list, but their background will turn white.

Also, you can:

• Double-click a notification to change its status to read or unread. This is useful if you need to temporarily postpone a notification or mark one as processed.
• Click the X icon to remove a notification from the list.

To filter your notifications:

1. Click the search icon ().
2. Specify the section, keywords, and notification date. You can search using all the fields or just the ones you need.
3. Click the counter in the bottom-right corner to view unread notifications.

Basic notification settings

Go to Messenger, open the Settings tab, and select Notifications. Here, you can turn on the sound of notifications and choose whether to have your notifications marked as read automatically.

The Auto mark notifications as read option allows you to control how to view notifications:

• If enabled, simply open the Notifications section by clicking the bell icon in the sidebar on the right to view and read all notifications.

• If disabled, you'll need to manually mark new notifications as read by double-clicking them.

Choose where to receive notifications:

• In the web version and desktop app: Notifications will appear in the Notifications section under the bell icon.

• As push notifications in the mobile app: To receive these, configure notifications in the mobile app settings.
  Bitrix24 mobile app

In Bitrix24 On-premise, enable the Send PUSH notifications to mobile devices option in the Push and Pull module for this option to work.

• By email.

Note that email notifications aren't sent immediately; they are sent within 10–15 minutes and only if the user hasn't viewed them yet in Bitrix24.
Receive email notifications from Bitrix24

Advanced notification settings

To configure notifications for each section separately, switch to advanced mode. The settings are grouped by sections like Chat and Calls, Calendar, CRM, Tasks, and more.

Chat & Calls

Configure notifications about new messages in direct or group chats, likes, and mentions. Unrecognized notifications include all other notifications, such as employee removal from a chat and REST notifications.

Posts in Feed

Set up notifications from Feed about adding new posts and comments, sharing your post with others, etc.

Event Calendar

In this section, you can choose which notifications to receive about calendar events.

CRM

Manage notifications sent from CRM. For instance, pick the options to stay updated on new emails and get reminders for activities.

Social Network

In this section, you can set up notifications from workgroups and projects. Stay updated on any membership or ownership changes, as well as invitations and requests to join workgroups and projects.

Tasks

Specify the task notifications you'd like to get: new comments, reminders, task creation and modification events, upcoming deadlines, or when you're assigned a task.

Working Time Management

Configure notifications about adding or changing work reports and comments.