Mailbox settings

After connecting the mailbox to Bitrix24.Mail, you'll get access to the additional mailbox settings, to contacts, adding the signature, configuring blacklist.

Click the cogwheel button > select one of the available options.

Mailbox settings

Mailbox settings are described in details in the article - Mailbox Integration.

Let's overview the settings that can be configured only after connecting your mailbox. You can configure folders for synchronization.

Check the boxes next to folders' names that you want to be synchronized and configure folder rules. Click Save.

You can disconnect the mailbox by clicking Disable.

Edit signature

You can add a signature that will be added automatically to your outgoing messages. Just click the cogwheel button > Edit signature.

Then click the corresponding button to add a new signature.

To add an image instead of a signature, click the corresponding button.

Important! The URL to the image needs to be direct and public (accessible from the outside). Otherwise, the image will not be displayed in the email. A public link to the image from a Bitrix24.Drive won't work. You can host the image on your server or on a suitable image hosting.


When sending an email, you need to specify the contact email and name. After sending the email, the address is added to the Contacts section of the Bitrix24 Webmail.

Next time, you'll be able to select an existing contact from the Contacts section.

If you go to the Contacts section of the Bitrix24.Mail, you can find the contact, edit its name and email, delete an unnecessary email address, or add a new mail contact manually.


In this section, you can add particular addresses or an entire domain to the blacklist. Incoming messages from these addresses will automatically go to spam.

If some addresses are unavailable or do not exist, they will also be automatically sent to the blacklist.

Recommended articles:

Was this information helpful?
Article feedback
Could you please tell us why:
Article feedback
Integration specialist assistance
Go to Bitrix24
Don't have an account? Create for free