Bitrix24Care

FAQ: Calendar

This article answers the most frequently asked questions about the calendar in Bitrix24.

How do the calendars work in Bitrix24?

In Bitrix24, you can use personal calendars and plan events in the company calendar. You can also sync calendars with popular services like Outlook or Google and with your mobile device.

What does the red line in the calendar mean?

The red line in the calendar grid shows the current time so users can quickly navigate their schedule.

How do I add the calendars of other employees?

You can add calendars of your company, other users, or workgroups. To add your colleague's calendar, do the following:

  1. Go to Calendar and click Calendars in the top right corner.
  2. Click the small arrow next to Add.
  3. Select User calendars and choose the desired calendar.

How do I synchronize my calendars?

In the Calendar section, click the Connect calendar button and select the appropriate type of synchronization.

What should I do if the synchronization status shows an error?

If an error occurs, try to reload the page and reconnect the calendar.

What should I do if I cannot log in to the app after scanning the QR code?

Reload the page and scan the QR code again. In the app, the authorization will work automatically.

Why was the app opened after scanning the QR code, but synchronization did not take place?

For IOS: The account may not have been set correctly. Follow these steps:

  1. Delete the current account.
  2. Reload the page with the QR code.
  3. Reopen the code and download the configuration profile.
  4. Check the calendar on the device.

For Android: Make sure that the Bitrix24 app has access to the calendar.
Fix Bitrix24 Android app sync issues

Why does the Incorrect password error appear when setting up an account?

The account address must include https. Try typing the address manually.

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