More and more clients want to communicate with a seller in messengers and social networks and to be able to buy something from this seller straight away, make a reservation, schedule an appointment or get directions.
Moreover, most of the clients prefer using mobile devices rather than desktops or laptops. Due to this fact, webpages that you send to clients need to be mobile-friendly. This also influences the list of available payment methods that need to be mobile-friendly too.
Sales Center is a tool designed to work with your customers in chats and perform chat enabled sales.
Go to CRM > Sales > Sales Center.
In a few clicks, you can:
- Provide your clients with information about your company, contact information and directions.
Read more in the article - Sales center: information pages.
- Send contact info or reservation (booking resources) forms.
Read more in the article - Service booking via chat.
- Create an order that a client can pay straight away.
Read more in the article - Accept payment in Open Channel chat.
How it works
Connect messengers and social networks in the Contact center section.
You'll get customers inquiries to Bitrix24 Messenger. An agent will just need to select an appropriate web page/form and send it to a client.
Connect payment systems and send a direct link to an order information page where a client can pay it straight away.
You can also use other chat enabled sales webpages or create new ones. All these webpages are mobile-friendly.