Sales Center uses your Bitrix24 online store. Before you set up sales in chats, create an online store in Bitrix24.

Create an online store in Bitrix24

Set up sales in chats

Bitrix24 automatically creates the Chat enabled sales template in your store catalog when you start working with client payments. To create the template, complete one of these actions:

1. Open a deal form and click Accept payment. Add the product the customer selected and make sure a payment system is connected.

   Accept payment in the deal form



2. Open a chat with the customer and click Start selling.

Connect Open Channels

After you set up your store pages, connect the communication channels you use to talk to customers:

• Bitrix24 Live Chat
• Viber
• Telegram
• WhatsApp
• Bitrix24.Network
• Apple Messages for Business

Set up payment systems

Go to CRM > Sales > Sales Center > Payment systems.

Connect payment systems in Sales Center