Bitrix24 Helpdesk

Search and filter messages in Feed

Every day, employees use Feed to discuss different topics. Use search and filters to quickly find the messages you need.

Feed in Bitrix24


Search by keyword

You can search Feed by keyword. Enter a word or part of a word in the search bar. If it appears in the topic, message text, or comments, the message appears in the search results.


Use preset filters

Click the search bar to open preset filters on the left and search for messages.

The table below describes the default filters.

Filter Description
Work Shows posts about work reports, work time management, and tasks.
Favorites Shows messages added to favorites.
Pin and add Feed posts to favorites
My activity Shows messages you created.
Announcements Shows announcement messages only.
Create announcements in Feed
Workflows Shows all workflows created in Feed.
Extranet Shows messages sent to external users.

Filter messages by field

You can also use the fields on the right to refine your search results.

Click Add field to select more fields.

The table below describes each field.

Field Description
Date Select a date or date range to find posts created on a specific date or during a specific period.
Type Filter messages by type: posts, announcements, appreciations, or polls.
Author Select a user to find messages created by that user.
To Select a user to filter messages by recipient.
Favorites Find all posts you added to favorites.
Tag Enter a tag added to messages.
Extranet Choose whether to show messages addressed to external users.

Create custom filters

In addition to standard filters, you can create a custom filter with your own settings.

  1. Set field values on the right.
  2. Click + Save Filter under the list of filters.
  3. Enter the filter name on the left.
  4. Click Save at the bottom of the section.

To manage filters, click the gear (⚙️) under the filter list. Then, pin, edit, or delete filters using the corresponding buttons.

You can always use Reset to default to restore the default filter settings.

Account administrators can save configured filters for all account users. To do this, turn on .


In brief

The Search and filter section in Feed helps you find the messages you need. You can:

  • Search Feed by keyword.
  • Apply standard filters on the left.
  • Enter values in the fields on the right.
  • Create a custom filter with your own settings.
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