Technical support and consultations are available to active license key holders only.

After the expiration of the Bitrix24 On-Premise license key, you can use the account, but with some limits.

Functions NOT available after maintenance subscription expiration:

Main module (main)

• Product updates in the admin area
• Obtaining new distribution versions with a license key
• Using Bitrix24.Market (installing cloud applications and On-Premise modules)

API and REST API

• Access to REST methods and events
• Using apps installed from Bitrix24.Market

Telephony (voximplant)

• Telephony services (including SIP connector)

CRM (crm)

• Facebook Lead Ads connection

Landings (landing)

• Publishing (republishing) sites and pages
• Publishing CRM forms

Open Channels (imopenlines and imconnector)

• Access to Open Channels (Viber, Facebook, etc.), excluding Bitrix24 Live Chat

Push and Pull (pull)

• Push and Pull cloud server will be disabled. You can configure local Push and Pull server using Bitrix Virtual Appliance

Bitrix24 Chat Bots (imbot)

• Support of all chat bots (including the default Mia bot)

Email Marketing (sender)

• Creating advertising audiences (Google AdWords, Facebook Ads, etc.)

Bitrix Cloud Service (bitrixcloud)

• Site Monitor
• Cloud Backup

e-Store (sale)

• Delivery services

File Converter (transformer)

• File Converter service, including documents generator (documents in CRM)

Drive

• Service for viewing and editing documents in Bitrix24.Docs

Machine learning (ml)

• Leads and deals success probability scoring (CRM scoring)

All the other modules will keep on working normally.