Bitrix24 Helpdesk

Workgroup tasks

In Bitrix24, all workgroups — including extranet workgroups — support tasks. If you are a workgroup owner, you can manage task settings directly in the workgroup settings.

You can turn the task module on or off for a workgroup in Workgroup settings.

Go to About workgroupRoles and Permissions to control access to tasks.

You can allow users to:

  • View tasks
  • Sort and move tasks
  • Create tasks
  • Edit tasks
  • Delete tasks

Tasks inside a workgroup function the same way as tasks in the Tasks section. Every task created in a workgroup is automatically linked to that workgroup.

You can assign a task to a user who is not a member of the workgroup. External users can be added as:

  • Assignee
  • Participant
  • Observer

If the workgroup is hidden from other users, non-members added to a task will not see the workgroup. They will only have access to the task itself.

Go to Bitrix24
Don't have an account? Create for free