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Place an order on the website


Let's see how your customer places an order on your Online Store website.

Place an order

Your customer selects a product that he/she wants to buy > specifies the quantity and clicks Buy.

If the product is not available or you haven't specified its price, Buy button will not be displayed.

Selected products are added to the shopping cart and your customer can proceed to Checkout.

The customer checks the price and can apply a coupon to get a discount.

Next, the customer enters his/her address location.

Then the client needs to select the shipping method.

Read more about creating Delivery Services in the article - Create a delivery service.

In the next step, the customer selects the payment method.

Read more about adding payment methods in the article - Add a payment system.

The customer enters the contact information and clicks Checkout.

Track the order status

Your customer can track the order status by clicking Current orders in the personal area.

Process orders in CRM

Your online store is connected with Bitrix24 CRM. No additional settings are necessary.

When your customer places the order on the website, this order immediately appears in Online Store section > Orders.

Click the order in the list to view the complete information about the order.

When a customer places an order, company or contact is created automatically.

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