Bitrix24Care

Connect Bitrix24 Drive as a network drive on Windows

To work with your Bitrix24 Drive files on your computer, you can connect it as a network drive. Files will sync automatically.

If you connect Bitrix24 Drive as a network drive, business processes will work normally.

In the Drive section, click the gear button (⚙️) and select Network Drive.

Copy the code from the field.

Then select how to connect your Bitrix24 Drive.

All methods require Windows Vista or later.

Map network drive via Command Prompt

Open Command Prompt and paste the copied address after net use o:, where o is the desired drive letter.

If the drive letter is already in use, change it in your command. For example, replace net use o by net use q.

Enter your Bitrix24 login and press Enter. Enter your password and press Enter again. Don't worry if symbols don't appear as you type your password – that's normal.

When two-step authentication is enabled, application passwords must be used.
Enable two-step authentication for Bitrix24 login

You will see a message about successful completion.

Your Bitrix24 Drive is now connected as a network drive. The system may require your Bitrix24 login and password when opening it.

The drive space on Windows is determined by the operating system and does not depend on the free space on your Bitrix24 account.


Map network drive via Explorer

Right-click Network and select Map network drive.

Specify the drive letter and paste the copied address into the Folder field.

Optional settings:

: If you want this folder (or drive) to be connected every time you log in to the system, activate this option.

: If you want to connect under the currently inactive account, activate this option. Then you'll need to enter your account credentials.

When two-step authentication is enabled, application passwords must be used.
Enable two-step authentication for Bitrix24 login

Click Finish to complete the process.


Connect folder via Add Network Location Wizard

Right-click Network and select Map network drive.

Click Connect to a Web site that you can use to store your documents and pictures to launch the wizard.

Specify where to create the network location.

Paste the drive or folder address and log in to your Bitrix24 account in the pop-up window.

When two-step authentication is enabled, application passwords must be used.
Enable two-step authentication for Bitrix24 login

Type a name for the folder and click Next.

Click Finish to connect the folder.


Disconnect the drive or folder

Disconnect a network drive: Right-click the drive and click Disconnect.

Disconnect a folder: Right-click the folder and click the bin icon to delete it.


Storage quota

In Bitrix24 Cloud version, there is no quota for the amount of drive space available to users. The volume of Bitrix24 Drive is limited only by your Bitrix24 plan.

In Bitrix24 On-premise version, quotas are set in the Drive module (Settings > Module settings > Drive) and configured per user using API.


In brief

  • To work with Bitrix24 Drive files on your computer, connect it as a network drive. Files will sync automatically.

  • You can connect a network drive using Command Prompt, Explorer, or the Add Network Location Wizard.

  • To disconnect, right-click the drive or folder and select the corresponding option.

  • In Bitrix24 Cloud version, the storage amount depends on your Bitrix24 plan. In Bitrix24 On-premise version, storage quotas can be set in the Drive module.

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