Let's learn how to configure the Instagram Account to use it in the Sales Intelligence.
Configure the Instagram Account in Bitrix24
Click CRM > Analytics > Sales Intelligence > Instagram > specify a special UTM code.
Assign a phone number to the Instagram Account.
Assign an email address to the Instagram Account.
Then configure email addresses and phone numbers swapping on your website.
Configure the Instagram Account
Open your Instagram Account > click Edit profile.
Specify the email address, phone number and the desired information in bio.
Then click Add external link and paste your website URL with the specified UTM code. Click Done to save the changes.
This information will be displayed in the profile.
Done! Your Instagram Account is configured and ready to work with Bitrix24 Sales Intelligence.