Sales Center is based on the Bitrix24 online store. You should create your online store before configuring Sales in Chats.

Create an online store in Bitrix24

Configure Sales in chats

The Chat enabled sales template will be created automatically in your stores catalog when working with payments from the client. You need to perform one of the actions:

1. Go to the CRM deal form and click the Accept payment button. Specify the product selected by the client and check if the payment system is connected.

   Accept payment in the deal form



2. Click the Start selling button in the chat with the client.

Connect Open channels

Once the site pages are configured, you need to connect social networks and messengers to communicate with customers.

• Bitrix24 Live Chat
• Viber
• Telegram
• WhatsApp
• Bitrix24.Network
• Apple Messages for Business

Set up payment systems

Go to the CRM section - Sales - Sales Center - Payment systems.

Connect payment systems in Sales Center

Read also:

• Accept payment in Open Channel chat
• Service booking via chat
• SMS enabled sales