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Bitrix24 On-Premise

Bitrix24Care

Search function in new Bitrix24 plans

We are constantly improving the quality of service to match your business needs. The larger the size of your business, the more information you need to search. According to this, select an appropriate Bitrix24 plan.

You will be able to search through the number of elements specified in your plan description. This applies to CRM and tasks.

The search limits apply separately to each type of the elements.


How it works

If you have more than 1,000 tasks, you will be able to use default filters and filters you've created earlier. You won't be able to search by word or part of the word.

If you have more than 1,000 elements in your CRM, you won't be able to search through them by word or part of the word. You'll be able to use default filters and filters you've created earlier.

You'll need to upgrade your plan or delete old records once you exceed the limit.


I use the Free plan. I have less than 1,000 deals, but the search still does not work. What should I do?

Most likely, you have too many completed deals. They also affect the total number.

Go to the CRM section - List.

Remove all filters from the search bar.

All successful and failed deals will appear in the list. Select the ones you don't need and delete them.


I use the Free plan. I have less than 1,000 tasks, but the search still does not work. What should I do?

Completed tasks are included in the total number of tasks. To make the search work, you should delete unnecessary completed tasks.

Go to the Tasks and Projects section - List.

Apply the Completed filter to the list.

All completed tasks will appear in the list. Select the completed tasks that are not needed anymore and delete them.

Learn more about Bitrix24 plans on the pricing page.

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