Larger business needs to search through a larger number of elements. To search through a large number of elements, select an appropriate Bitrix24 plan.
You will be able to search through the number of elements specified in your plan description. This applies to CRM and tasks.
The search limits apply separately to each type of the elements.
For example, you use the Free plan. You have 900 contacts and 1'500 deals in your CRM. In this case, you can use the search by contacts, but not by deals.
How it works
For example, if you are a free plan user, you can search through 1'000 CRM elements and 1'000 tasks.
It means that if you have more than 1'000 tasks, you will be able to use default filters and filters you've created earlier. You won't be able to search by word or part of the word. Same with CRM elements - if you have more than 1'000 elements in your CRM, you won't be able to search through them by word or part of the word. You'll be able to use default filters and filters you've created earlier.
You'll need to upgrade your plan or delete old records once you exceed the limit.
I use the Free plan. I have less than 1'000 deals, but the search still does not work. What should I do?
I use the Free plan. I have less than 1'000 tasks, but the search still does not work. What should I do?
Completed tasks are included in the total number of tasks. To make the search work, you should delete unnecessary completed tasks.
Go to the Tasks and Projects section > List.
Apply the Completed filter to the list.
All completed tasks will appear in the list. Select the completed tasks that are not needed anymore and delete them.