As you know users cannot be completely deleted from your Bitrix24 account, only dismissed. This is done in purpose to keep all of your data safe. When the workgroup creator is dismissed the group is not affected. Further you may need to either appoint a new owner for this group, move the group to archive or delete it completely.
Only Bitrix24 account administrators can manage workgroups with dismissed owner.
First, go to My Profile.
Activate Admin Mode and go to Workgroups section.
Then open workgroup Actions menu & choose:
- Delete Workgroup - completely & irreversibly.
- Members - appoint new group owner.
To appoint a new workgroup owner click Change and choose the new owner:
