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Instagram Direct: No permission to access private messages

The error "To connect IG Direct, you need to allow access to messages on the side of your Instagram account" means that you did not enable the appropriate option when connecting Instagram to your public Facebook page.

This is an important option for Instagram Direct messages to be delivered.

Reconnect Instagram to your public Facebook page and turn on the option Enable to access messages from Instagram in your Inbox.

You can also enable it in the mobile app: Settings > Privacy > Messages > Allow access to messages.
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