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Create and send an invoice to a customer

The invoice is the final stage of work with the client, when all the meetings are held and the terms are agreed upon.

In Bitrix24, it is one of the CRM entities. As a rule, it is created on the basis of a deal or an estimate. An invoice can be sent to the client as a document.

All features of CRM entities are available in the invoices: custom fields, kanban, history, timeline, automation rules and so on.

How to create an invoice

Open the deal on the basis of which you want to create an invoice. Select an Invoice in the upper right corner.

All the contact information will be transferred to the invoice form.


Send an invoice to a customer

To create a document you want to send to a customer, click Document and select the template.

Read about document template creation in the article: Documents in CRM.

The document is immediately available in docx format. It takes a few seconds to form a pdf file.

After the document formation, you can:

  • Download it in docx or pdf format;
  • Send it via e-mail or SMS.

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