Bitrix24 Helpdesk

FAQ: Bitrix24 Sites

This article answers common questions about Bitrix24 Sites.

Find more helpful answers in the article: FAQ: Bitrix24 tools.

How do I use Bitrix24 Sites?

Bitrix24 lets you create your own website. Websites include widgets and CRM forms by default. All submitted data goes directly to the CRM.
Create your site in Bitrix24

How do I connect my own domain to a Bitrix24 site?

You can connect a custom domain in the site settings.
Connect your site to your own domain

Can I add a countdown timer to a page?

Yes. Use the Event countdown block to add a timer for promotions, events, or special offers.

Can I configure SEO settings for my site?

Yes. Bitrix24 Sites include several SEO options:

How do I delete a site in Bitrix24?

  1. Go to Sites and Stores.
  2. Open the menu next to the site.
  3. Select Delete.

The site moves to the recycle bin and stays there for 30 days.
Unpublish and delete sites

You can also unpublish a site to make it unavailable to visitors. You can publish it again later.

Why are blocks missing or not visible on the site?

Check whether the blocks are connected to third-party apps. In the editor, these blocks have a blue exclamation mark icon in the right-side menu.

Review the installed apps for your sites, including template and block sets. Some apps may no longer work because the trial period has expired.

How do I undo unpublished changes to a site?

On the site settings page, use the Undo and Redo buttons to manage recent changes.

You can undo changes within 24 hours.

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