Read FAQ
NEW
Bitrix24 Support
Registration and Authentication
How to start
My Profile
Feed
Chats and Calls
Calendar
Bitrix24.Docs
Bitrix24.Drive
Bitrix24.Mail
Workgroups
Tasks and Projects
CRM
CoPilot - AI in Bitrix24
Contact Center
Sales Center
CRM Analytics (beta)
BI Builder
Sales Intelligence
Inventory Management
Marketing
Sites
Online Store (beta)
CRM + Online Store
CRM Store (beta)
Bitrix24.Sign
Company
Knowledge base (beta)
Automation
Workflows
Telephony
Market
Subscription
Settings
Enterprise
Mobile App
Desktop App
General questions
Bitrix24 On-Premise

Bitrix24Care

Record the work result in tasks

Use the task status summary option to see the task result without scrolling comments.


Web-version
Mobile app

How to request a task result

When you are creating or editing a task, you can enable the Task status summary option.

There will be a Require task status summary notification. It means that the assignee will not close the task without marking the result.


How to record the task result

When you decide to close the task, a notification will come up that the "created by" person has requested a work result.

You need to leave a comment on the task and mark it as a task result.

There are two ways to do this:

  1. Enable the Mark as task status summary option when you leave a comment on a task.

  2. Leave a comment, click More and select Mark as task status summary option.

When you are creating or editing a task, you can enable the Task status summary option. Click More in the task settings.

When the responsible person decides to close the task, a notification will appear that you need to mark a task result.

To add the task result, you need to leave a comment. Then tap on the comment to open its menu and select Mark as task status summary.


In brief

    You can record the work results in a task. This is useful if there are a lot of comments. The results are pinned at the top above the comments to find them easily.

Read also:

Was this information helpful?
Integration specialist assistance
That's not what I'm looking for
Complicated and incomprehensible text
The information is outdated
It's too short. I need more information
I don't like the way this tool works
Go to Bitrix24
Don't have an account? Create for free