You can connect your online store to Sales Intelligence, even if it was not created in Bitrix24. Once connected, client orders will appear in the Customer journey field and Bitrix24 reports.
There are two ways to process online store orders in Bitrix24:
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Manual: Manually add order information to Bitrix24 deals.
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Automatic: Automatically add order information to Bitrix24 deals using REST API.
Connect your online store to Bitrix24 in the Own site section.
Swap email addresses or phone numbers on the website
Go to Sales Intelligence and click My web store's orders.
Select a deal field that contains the order ID.
Add the following code to the order creation or payment confirmation page.
<script>(window.b24order = window.b24order || []).push({
id: "ORDER_ID",
sum: "ORDER_TOTAL"
});</script>
Replace ORDER_ID and ORDER_TOTAL with dynamic parameters containing the order ID and total.
In brief
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You can connect your online store to Sales Intelligence in Bitrix24, even if it wasn't created in Bitrix24.
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Orders can be processed manually or automatically using REST API.
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Ensure deals have an Order ID field and add a specific code to your site's order pages.