In Bitrix24, you can use OpenStreetMap and Google maps services to work with delivery, as well as when you specify your client address in CRM.
How it works
To add a map to a CRM entity, create a new Address field.
When you start typing the desired address, you will not only get hints with possible variants, but will also be shown a map with its location.
Change map provider
By default, Bitrix24 uses OpenStreetMap, but you can connect Google maps.
Go to the Settings section in the left menu.
In the Address and location source settings, select a map provider and specify the keys received from the service.
To work with maps, you need a Google API key. If you do not have it yet, you can get the key on the service side.
After that, you can use Google Maps in CRM.