Bitrix24Care

Maps in CRM address

In Bitrix24, you can use OpenStreetMap and Google maps services to work with delivery, as well as when you specify your client address in CRM.

How it works

To add a map to a CRM entity, create a new Address field.

When you start typing the desired address, you will not only get hints with possible variants, but will also be shown a map with its location.


Change map provider

By default, Bitrix24 uses OpenStreetMap, but you can connect Google maps.

Go to the Settings section in the left menu.

In the Address and location source settings, select a map provider and specify the keys received from the service.

To work with maps, you need a Google API key. If you do not have it yet, you can get the key on the service side.

After that, you can use Google Maps in CRM.

Google map is available only on commercial plans. You can learn more information on the pricing page.

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