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Use SMTP server to send emails


You can send emails from CRM using SMTP server.

The following settings are available to the administrator only.

Click Add sender in From: field.

Click Provide SMTP server details and fill in all the fields.

Make sure to specify the correct SMTP server data. Otherwise, the email will not be delivered.

SMTP server settings

The Add sender option is available in all CRM elements as well as in automation rules and CRM marketing.

  • After configuring the SMTP server, the messages will be sent through the servers of the specified SMTP service.
  • The SMTP server settings are available to the account administrator only.
  • Email limits apply to this option.
  • SMTP servers often have their own limits and restrict mass mailing, or can even block your account if these limits are exceeded.
  • You cannot configure additional senders via your own SMTP server in Bitrix24 On-Premise.

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