In this article, you can find answers to the most popular questions about connecting your own number to Bitrix24 Telephony.
How many numbers can I connect and use for outgoing calls?
For how long can I use my own number for outgoing calls?
What numbers can I use for outgoing calls?
- Toll-free numbers;
- Satellites numbers;
- Numbers with IVR launching for incoming calls;
- Connect own mobile number option is temporary unavailable.
How am I charged for outgoing calls?
But if you call from your mobile or office phone, not from Bitrix24, you get charged by your provider and this call is not added to Bitrix24 CRM.
Can I process inbound calls in Bitrix24 if I've connected my own number?
So, if somebody calls you, you can accept it on your phone, but this incoming call is not added to Bitrix24 CRM.