Bitrix24 Helpdesk

Microsoft Edge: “Unsafe Site” warning

When you open Bitrix24 or a site built with Bitrix24 Sites in Microsoft Edge, you may see a warning that the site is unsafe.


What this means

Bitrix24 and Sites24 code is verified and does not contain malware.

Microsoft uses its own automated systems to evaluate website safety. These checks can sometimes produce false positives.

In some cases, an entire domain may be blocked. For example, if your Bitrix24 account and your website use subdomains of the same domain, and one of those sites is flagged, Microsoft may block the whole domain.

To avoid this, do not use the same root domain for both your Bitrix24 account and your website subdomains.

What you can do

If you believe the site is safe and you are using only standard Bitrix24 templates and blocks:

  1. Click More information on the warning page.
  2. Select the option to report that the site does not contain phishing threats.
  3. Choose whether you are a visitor or the site owner.
  4. Fill out the form and submit it to Microsoft.

If Microsoft confirms that the site is safe, the warning will be removed from browsers and search results.

You can also contact Bitrix24 partners for help with site settings and configuration.
Bitrix24 Partners

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