Bitrix24 Helpdesk

Item list in document templates

The Item list setting controls which items appear in a printed document: products, services, or both.

In Bitrix24, a document exists as an entity, such as a delivery note or sales document. The system then generates a printable version of that document from a template. The Item list option affects only the printed version of the document and the information included in the generated file.

For example, a company that installs equipment might add both a product and a service to a deal: an air conditioner and an installation service. When the deal is complete, the employee can print different documents, such as a work completion report or an invoice.

To edit a template:

  1. Open the item menu.
  2. Select Edit.
  3. Click the Item list field.
  4. Choose which items to include:
    • Products
    • Services
    • Products and services
  5. Save the changes.

The printed document will display only the selected item type. For example, if you select Services, products added to the entity will not appear in the document.


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