top_en
Main page

Bitrix24Care

Search in Bitrix24 CRM

Rating:

When you work with a large amount of data, you need a quick and easy search option. Bitrix24 CRM has such an option!

All you need to do is to start typing the name of the element you are looking for and Bitrix24 will show you search results.

Search by phone number

Enter digits and Bitrix24 will show you phone numbers containing these digits.

We recommend entering at least three digits for better results.

You will get correct search results even if the phone number contains brackets, spaces or hyphen.

Search by name and email address

When you start typing something into the search field, Bitrix24 searches elements by client's and responsible person's name.

Also, Bitrix24 searches elements by email address.

You can enter as many letters as you need, but Bitrix24 will search elements containing these letters at the beginning of the word or as a separate word.

For example, you can enter "Ma" and Bitrix24 will find Mandy, Maria, but will not find Amanda.

How does the search filter work?

Filters are designed for a search by specific fields.

Leave the search filter empty and it will show all the elements.

For example, if we use the filter by the "Lessons" field and select that we need to find guitar students only, Bitrix24 will show us only guitar students in search results.

The filter will find elements even if you don't enter the full value.



How to find elements with an empty field?

For example, in our music school, we define which instrument does the student learn to play. But we also provide rehearsal rooms for bands and we don't need this information.

So, we want to find all the clients without an instrument they play defined.

To do that we need to have the ability to choose "not selected" option in the "lesson" custom field. Click CRM > More > Settings > Form and report settings > Custom fields.

Click Deals > Fields and edit "Lesson" custom field.

Click List > add Not selected field and make it a Default Value.

Done! Now we can filter search results by Lesson field and find all the clients with Not selected value.


Recommended articles
This helped Thanks :) This didn't help Sorry :(
Could you please tell us why:
It's not what I'm looking for
It's too complicated

Did not find an answer to your question?

Send your question to the Bitrix24Care team
Access to technical support specialists requires commercial plan subscription and is not available to free account users. Free accounts are limited to self-support resources such as product manuals, helpdesk articles, video tutorials, and free webinars. Technical assistance, training, setup, customization and other value added services can also be purchased directly from local Bitrix24 partners