Bitrix24 has updated the Facebook Lead Ads connection way. Now you can connect forms created in Facebook.
When the client fills out a form on Facebook, the data will automatically go in your CRM.
How it works
1. Create a form in your Facebook account.
To do this, open the Instant Forms section in the Facebook Business Suite.
Click the Create form button.
Fill out the form fields.
2. Connect a form in Bitrix24
Go to the Contact Center page. Click Facebook Lead Ads > Create Form.
Select the Facebook lead form case.
Connect your Facebook account and select the created form from the list.
How to connect forms from other Facebook pages
Open the Business Integrations section in your Facebook account settings.
Select the Bitrix24 integration,click the View and edit button.
In the window that opens, set the permissions for the desired pages and save the changes.
You can select forms from another Facebook page while connecting.
Fields from the form are matched automatically, if some fields are not set, you can configure them manually.
When you finish to configure the form, click Save.
You can find the connected form in the CRM forms section.
3. Check form integration with Facebook
You can check how the form works. Click the link.
Select the page, the form and click the Preview button.
Fill out the form and submit it. If all the settings are correct, you will get a notification in your Bitrix24 account.