When you've learned how to work with a customer base and a list of segments, you can move on to work with CRM-marketing.
Let's have a look at the the campaign templates.
Email campaigns - is one of the traditional channels of communication with customers. Almost any form on the website contains an email input field, so this campaign option will work for most companies.
SMS
Another way to contact a customer is to send SMS campaign. Write a short message with the information about promotions or discounts, select the desired segment and the system will send SMS campaigns to the selected contacts.
The number of messages you can send each day depends on your SMS provider. You can see the current limit on the Marketing - Settings - SMS page.
Messengers
Customers are increasingly coming to make purchases in social networks and messengers. Therefore it is more convenient for them to communicate with us from social networks. CRM-marketing sends campaigns to the sources from which the client contacted us.
Voice broadcasting
Voice broadcasting - is when a customer gets a call from a company and a pleasant voice tells him/her about an offer. To make such a campaign, write the text of your message. The system will convert this text into a voice message and call the customers.
Information calls are made every 15 minutes with 5 calls. If more calls are scheduled, the next 5 calls will be made after the current calls are completed in the next 15 minutes.
Sales boost
The sales boost creates repeat deals and leads with a certain group of clients. You can immediately add a task to the manager who will work with the deal. A handy tool when communication with the client should be done directly by a certain employee.