A user profile in Bitrix24 is an employee's "business card" within the company. It allows colleagues to quickly find out which department the person works in, contact them, see shared interests, and access other information.

To access an employee's profile, click on their photo in a chat, task, or any other Bitrix24 tool.

What information is available in the profile

Contact information. Here you can find user's name, last name, phone number, email, position, and other information about an employee.

Photo. It helps colleagues recognize the employee faster. The photo is displayed in chats, calls, tasks, and other Bitrix24 tools.

Employee role. An icon in the profile shows the employee's role in the company.
Assign admin permissions
Invite Bitrix24 Partner
Invite employees or guests to a collab

Status. It shows whether the employee is available for colleagues to understand if they can contact the person.

Absences. The profile shows when the employee will be on vacation or a business trip. This information updates automatically from the absence schedule.
Absence chart

Personal details. This area contains HR related information and other documentation. It will be visible only to users with sufficient permissions.
Configure access permissions to e-Signature for HR

Additional information. This section displays the employee's supervisor and subordinates. The data is automatically pulled from the company structure. This information helps quickly identify who to contact for work-related questions and understand the team structure.
Company structure: New interface and features

About me. The employee can share any information with colleagues in this section. For example, hobbies or travel photos.

My interests. Employees can add hashtags with topics they like, such as #movies, #travel, #sports. To find colleagues with similar interests, click on a hashtag.

Appreciations. This section stores posts with appreciation from colleagues. Each appreciation is displayed as an icon: like, star, trophy, and so on. Icons and their count are visible to all users, while links to posts are only available to recipients.

Create an appreciation post in Feed

Bitrix24 tools. The profile provides quick access to Tasks, Calendar, Drive, and other tools. Colleagues will only see tasks and files they have access to.

The profile includes sections for personal use only. These are not visible to colleagues.

Extensions. You can install apps from the Bitrix24 Market or create a knowledge base for employees.
Knowledge base
Bitrix24 Market overview

Passwords. This section stores login data for Bitrix24 — email, phone, linked social networks. You can change your login and password or get an app password, for example, to sync the Bitrix24 calendar with your mobile phone.
Change Bitrix24 login or password
Application passwords

Security. Configure two-step authentication to protect your account.
Enable two-step authentication for Bitrix24 login

Installed apps. You can check if Bitrix24 apps for desktop and mobile are installed. If not, you can download them directly from the profile.
Download the Bitrix24 app
Bitrix24 mobile app

Bitrix24 Drive. This section shows when synchronization with Bitrix24 Drive was connected.

Change background. You can choose any background for your profile. Colleagues will see it when they open your profile page.
Change account theme

How to edit and customize the profile

You can edit profile information at any time. Both the employee and the Bitrix24 administrator can make changes.

Edit. If your phone number, email, position, or city has changed, update the data in your profile. Click Edit in the top right corner.
Change profile details and layout in Bitrix24

Customize the form layout. You can select fields and the order to display them. Enable My form layout. If you want to see the profile as configured by the administrator, enable Default layout.
Change profile details and layout in Bitrix24