Manage notifications for different Bitrix24 sections and tools. As an example, consider turning on CRM notifications or disabling any task reminders. The notification settings may also vary for different channels, so you can opt to activate task notifications in the web version, but turn them off in the mobile app.
Learn more about the available notification types and how to configure them.
Notification settings: simple mode
Select the Settings tab in the chat sidebar, then open Notifications. Here you can turn on the sound of notifications and adjust the ability to mark your notifications as read automatically.
Auto mark notifications as read is an option that allows you to take control of the way you view notifications.
When this option is enabled, it will be enough to open the Notifications section by clicking the bell icon in the sidebar on the right to access and read all notifications.
If the option is disabled, new notifications can be marked as read only manually by double-clicking on them.
Also, choose the channel where to send notifications:
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in the web version and desktop and mobile apps, in the Notifications section under the bell icon
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in the mobile app in the form of push notifications
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by e-mail
Receive email notifications from Bitrix24
Notification settings: advanced mode
To configure notifications for each section separately, switch to the advanced mode. The notification settings are grouped there by sections: Chat and Calls, Calendar, CRM, Tasks, and so on.
Chat & Calls
Configure notifications about new messages in direct or group chats, likes, and mentions. Unrecognized notifications include all other notifications, such as employee removal from a chat and REST notifications.
Conversations
Set up notifications from Feed about adding new posts and comments, sharing your post with others, etc.
Event Calendar
In this section, you can choose which notifications to receive about calendar events.
CRM
Manage notifications sent from CRM. For instance, pick the options to stay updated on new emails and get reminders for activities.
Drive
Set up notifications when files are deleted by other users from your personal Drive. Note that you can delete files from another employee's Drive only if you have access to it.
My Drive Access Permissions
Ratings and Likes
Turn on notifications about likes for posts and comments in Feed.
Social Network
In this section, you can set up notifications from workgroups and projects. Stay updated on any membership or ownership changes, as well as invitations and requests to join workgroups and projects.
Tasks
Specify the task notifications you'd like to get: new comments, reminders, task creation and modification events, upcoming deadlines, or when you're assigned a task.
Working Time Management
Configure notifications about adding or changing work reports and comments.
Polls and Surveys
Set up notifications about voting in polls in Feed.
Wiki
Here you can activate notifications about new comments to Wiki articles.
Telephony
Enable telephony notifications to prevent forgetting to top up your balance or disconnect a rented number and stay informed about SIP connection status changes.
Open Channels
In this section, you can manage notifications about the rate of client conversations.
Intranet
Turn on the option to receive a one-time code when using two-step authentication.
Secure your Bitrix24 account
In this section, you can enable notifications about new incoming emails.
Business processes
In this section, you can enable notifications for automation rules and business processes.
In brief
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In Bitrix24, you can get notifications in the web version, desktop and mobile apps, and by email. To configure them, go to Settings and open the Notifications tab.
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There are two configuration modes: simple and advanced.
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In simple mode, select the channels to receive notifications about any changes in Bitrix24.
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In advanced mode, you can select the channels to receive notifications and adjust the settings for each account section as well.